Last updated 1 July, 2015.
OUR COMMITMENT TO PRIVACY
Biccari Holdings Pty Ltd ABN 93 002 896 791 (“Biccari”) recognise that through dealing with us, you place great trust in us. Biccari will do everything we can to maintain that trust. We do not sell or trade your information, we employ our staff on the basis that they will protect information about you and we use the industry standard Secure Sockets Layer (SSL) protocol with regards to our web and credit card transactions.
You rights to privacy are also protected under Australian law. Biccari follows the National Privacy Principles and the Privacy Act 1988 (Cth). Biccari will only collect and use personal information in accordance with the Act, the Principles and this Policy.
There are strict requirements on us to treat information collected from you as confidential, to store this information securely and to allow you easy access to check and correct your information.
You have the option not to identify yourself fully to us by using a pseudonym or by remaining anonymous. However, please note that we will be unable to provide certain services to you unless you disclose your correct identity.
WHEN WE COLLECT INFORMATION
In the normal course of business, we may collect information about you in order to service your needs. These services include:
Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need to adjust the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer. If you choose to disable cookies, there may be sections of our website which will lose functionality.
When you click on links and banners on our sites that take you to third-party websites, you will be subject to that third-party’s privacy policies. While we support the protection of privacy on the internet, we cannot be held responsible for the actions of any third-party websites.
WHAT INFORMATION WE COLLECT
We may collect the following information from you:
HOW WE USE THIS INFORMATION
Biccari uses the information provided to us by you for the primary purposes for which it is collected, other related purposes or as permitted or required by law including the following purposes:
WHO WE SHARE YOUR INFORMATION WITH
We do not sell or trade your information and we will not publish information you provide us without your express written consent (e.g. testimonials published to social media or this website)
We may disclose information we hold to the following:
SHARING PERSONAL INFORMATION WITH THIRD PARTIES
Generally, we require third parties who handle or obtain personal information as service providers to Biccari to acknowledge the confidentiality of this information and to comply with the Act and this Policy.
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the links to “unsubscribe” or “update my preferences” or ”opt out” at the bottom of any of our communications.
PERSONAL INFORMATION ACCESS
You may review, change or delete personal information related to your use of our websites. To access your information, simply sign into your account.
If you would like to know what information we hold about you please contact our Privacy Officer via the details set out at the end of the policy.
If you discover that there is an error or information is missing, please update your details online by signing on and editing the relevant details.
We ask and expect that you will promptly notify us of any changes to your personal information.
SECURITY OF PERSONAL INFORMATION
We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain accuracy and ensure the appropriate use of information.
We take website and credit card security extremely seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions. We use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts information as it is transmitted over the Internet. This encryption maintains privacy and security of your information by scrambling details such as credit card numbers, billing details and delivery addresses so that other computers are unable to read or access the information.
It is important for you to protect against unauthorised access to your password and your computer, so please ensure you sign out of you account when you have finished using it, particularly if you have been using a shared computer.
While we endeavour to keep information on our web sites, including the personal information provided by you or on your behalf, secure and confidential, we will not be responsible for any breach of security caused by third parties and do not represent that Biccari websites are completely secure.
If you believe Biccari has breached your privacy rights in any way, please contact our Privacy Officer at [email protected]
All complaints will be taken seriously and handled with discretion.
If you wish to submit a complaint, please provide us with all relevant details.
The Privacy Officer will investigate the issue and determine the best steps to resolve your complaint. During the investigation we may need to contact you for further information. The outcome of the investigation will be notified to you in writing.
If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the Australian Privacy Commissioner via www.oaic.gov.au.
|Phone:||(07) 5470 2708|
|Postal address:||The Privacy Officer|
|Biccari Holdings Pty Ltd|
|13/8 Selkirk Drive|
|Noosaville QLD 4566|